Following this weekend’s significant weather event, I wanted to reach out and provide an update on what insurers are doing to ensure that our customers are also supported through these trying times.
If you’ve personally been impacted, please contact us, your Financial Adviser, or your insurer to see if there is anything they can do to support or assist you.
We are here to assist you
We are available either by email or by phone to assist you throughout these changing times.
Maintaining your insurance is essential
During this time, it is important to keep your insurance policies and reduce the risk to your financial security. If you need to adjust your cover, as your income has reduced, give us a call. We are happy to help.
For counselling and support
· Need to talk? Free call or text 1737 any time
· Lifeline – 0800 543 354
· Chinese Lifeline – 0800 888 880 (for people who speak Mandarin or Cantonese)
For children and young people
· Youthline – 0800 376 633, free text 234 or email talk@youthline.co.nz (for young people, and their parents, whānau and friends)
· What's Up – 0800 942 8787 (for 5–18 year olds; 1 pm to 11 pm)
· The Lowdown – visit the website, email team@thelowdown.co.nz or free text 5626 (emails and text messages will be responded to between 12 noon and 12 midnight)
· SPARX – an online self-help tool that teaches young people the key skills needed to help combat depression and anxiety
For help with specific issues
· Depression.org.nz – includes The Journal free online self-help tool
· OUTLine NZ – 0800 688 5463 (0800 OUTLINE) (for sexuality or gender identity issues; 9 am to 9 pm weekdays, and 6 pm to 8 pm weekends).
· Alcohol Drug Helpline – 0800 787 797 (for people dealing with an alcohol or other drug problem; 10 am to 10 pm)
· Women's Refuge Crisisline – 0800 733 843 (0800 REFUGE) (for women living with violence, or in fear, in their relationship or family)
· Shakti Crisis Line – 0800 742 584 (for support after rape or sexual assault or living with family violence)
· Rape Crisis – 0800 883 300 (for support after rape or sexual assault)
· PlunketLine – 0800 933 922 (support for new parents, including mothers experiencing postnatal depression)
For families, whānau, friends and supporters
· Skylight – 0800 299 100 (for support through trauma, loss and grief; 9 am to 5 pm weekdays)
· Supporting Families In Mental Illness – 0800 732 825 (for families and whānau supporting a loved one who has a mental illness)
· Mental Health Foundation – for more information about supporting someone in distress, looking after your mental health and working towards recovery.
Stay safe - Kia kaha
